It is with immense pleasure that I debut this column on Condominium Law in the Revista Condomínios e Vizinhança. Every month, we will address current and relevant legal matters for condominium life. Your participation is of utmost importance. Send your suggestions, critiques, and compliments to the email condominio@pw.adv.br, and we will be happy to respond.
In this edition, we will discuss one of the biggest problems faced by condo managers and administrators: arrears.
There is no doubt that condominium arrears lead to lower-than-expected revenue, causing various other problems such as: disruption of basic services, increased expenses for other residents, and, in more extreme cases, even affecting the relationships between co-owners and with the condominium administration.
Article 1.348, VII of the Civil Code states that "It is the duty of the condo manager: to collect from the co-owners their contributions, as well as to impose and collect the due fines". But how to carry out this collection effectively?
Generally, condo managers delegate these extrajudicial collections to the administrator or accounting firm but do not supervise, letting time pass and the debt increase.
Studies have already shown that the sooner a debt is collected, the greater the chances of recovery. But it's not enough to collect; one must know how to collect.
Therefore, the suggestion is that the condo manager does not undertake debt collection on their own, to avoid exposing themselves to the co-owners. They should hire a specialized collection agency.
Many believe that collection can only be carried out 30 days after the debt is due and that a lawsuit can only be filed after 90 days from the due date, which is not true.
It is of utmost importance that the condo manager, in conjunction with the administrator and the collection agency, establish a collection policy, determining grace periods and actions to be taken at each stage of the collection process.
Another important point to highlight is that the condo manager cannot fail to collect fines and interest, much less grant discounts on condominium fees.
Under no circumstances can the debtor be harassed during the collection process, whether judicial or extrajudicial. Their name cannot be disclosed on open lists of defaulters posted on the condominium bulletin boards. The supply of gas and water also cannot be interrupted, nor can the use of common areas of the building, such as party rooms, swimming pools, and sports courts, be prohibited.
Seeking dialogue is always the best option, but if conversation is ineffective, the condominium must file a lawsuit, as the property unit itself will guarantee the execution.
Marcio Panno Waknin is a lawyer, a specialist in Condominium Law, and a partner at the law firm Panno Waknin Sociedade de Advocacia.